ARCADE GAME ROOM - COMMERCIAL ARCADE SITE
'HOUSE CALL'   In the home repair
SHOP REPAIR & GAME REFURBISHMENT or RESTORATION
(Video game or Pinball Refurbishments and Restorations are done in shop only)

See these additional pages for more information on the types of coin operated game repair we perform.        Game Repair Request Form

Pinball Repair - Electronic and electromechanical pinball repair (EM,SS)

Pinball Refurbishment and Restoration (in shop service only)

Video Game Repair

Video Game Restoration (in shop service only)

New Video Game monitor sales and repair (in shop only for monitor repair)

Arcade Parts - coin-op game parts page.

Coin-Op moving equipment manufacturing.

Coin-Op Game Sales - Showroom or On Commission Sales
We buy coin operated video and pinball games   -  Game Quote Form


'CODE BLUE' EMERGENCY COIN-OP ARCADE REPAIR
Your game is put ahead of all other field service calls.

Include the words Code Blue in either the Comments section of the online Repair Form or in the Subject line of an Email.

Please use our Game Repair Request Form or our Contact information for all "house call", commercial and "Code Blue" coin operated game repair.

PINBALL & GUN GAME TYPES:
EM = ELECTROMECHANICAL (score reels, relays)
SS = SOLID STATE (digital displays, IC chips)
*Home version arcade = Game does not have a coin door or is not a full sized coin-op arcade style game. This type of game uses impossible to find proprietary parts and cannot be refurbished or repaired.
Coin Operated Video Arcade games and Pinball Machines are repaired at the same hourly rate.

'CODE BLUE' Priority Emergency Game Repair Service.
$125 per hour for 'Code Blue' service. (one hour minimum).

Field Service Rates:
$90 per hour (one hour minimum) $22.50 per quarter hour after first hour.

$45 per hour Monitor Repair (Monitors must be removed as field service and repaired in shop only normal field service rates apply)

Game Restorations and Refurbishments are now done by Quoted Bids only.

Additional work or unforeseen parts orders will not be done until the game owner signs off on any costs over-runs or bid amendments.

Fees & Travel Expenses:
Diagnostic Fee - $35 Charged if the game or monitor is not repairable.
Mileage, Fees and other Charges still apply.

Field Service Fee $75  This fee is waived if the game or monitor is delivered and to our repair shop in South Austin, Texas.

Game Transportation / Travel Fee - $100 Applies if the game is outside our normal service area. Mileage and other fees apply.

Pinball Medic Amusements charges 61 cents per mile if we have to travel outside our normal service area (35 mile radius of central Austin). Mileage is calculated round trip from our South Austin repair shop.
Mileage is in addition to the Field Service or Game Transportation Fees.
$45 per hour (one hour minimum)
$35 diagnostic fee (If non-repairable)

A more detailed explanation of video arcade monitor replacements and Coin-Op Video Game repair service work is available on
Monitor Repair & Replacement Services.

Information on our Video Game Restoration and Repair Process.
with additional information on the Arcade and Pinball Game Parts.

*We except cash, checks and money orders for parts, dollies and game sells ordered on-line with destinations inside the U.S.A.
A waiting period will be imposed on new customers not paying with cash and residing outside of our normal service area.

Our Field Service Area is limited to a 35 mile radius of the Austin, Texas area unless special arrangements are made one week prior to the service call. Due to the ever increasing price of gas, we will not travel to Dallas, Houston or other distant places from Austin for game repair.
Additional fees and mileage charges apply to non service area game repair. Coin Operated Game Restorations can not be performed as Field Service.
EM = ELECTROMECHANICAL (score reels, relays)
SS = SOLID STATE (digital displays, IC chips)

*Home version arcade = Game does not have a coin door or is not a full sized coin-op game. This type of game uses impossible to find proprietary parts and cannot be refurbished or repaired.


Pinball Machine Restoration / Refurbishment
for both Electro-mechanical and Solid State Pinballs
EM Gun Games (see Pinball game Restoration)
Pinball Game Restoration Process

Video Game Restoration
Video Game Restoration Process

Game Repair Request Form  - Video or Pinball Repair

Game Quote Form   - We buy Coin-Op Video and Pinball games.