Pinball Medic offers in the Home (House Calls), Commercial arcade game room Field Services or in the Repair Shop service.
We repair, refurbish and restore Coin Operated Video Arcade games, Electro-mechanical and Electronic (Solid State) Pinball Machines from the early relay operated electromechanical arcade games to the most modern
Coin-Op electronic pinball machines and Video games.
We are one of the last repair shops open today that can repair and restore Electro-Mechanical (EM), Electronic (Solid State or SS) Pinball
machines, EM Gun games and Video Games.
We are willing to do "House Call" or Commercial Site Game Repair for the following brands Williams, Bally, Gottlieb, Stern, Data East and Sega of Pinball Games.
We
will not fix Video game boards by mail, "HOME version"* arcades and pinball machines, Shuffle Alley, Bowling games or any type of gambling device (8 liners,slots).
No Gottlieb mail-in board repair or game rom programming. We can repair Gottlieb pinball games and program Gottlieb game roms for games in our repair shop.
*Home Version is defined as a game without a coin door made to be played in a private home and not on a commercial site.
COIN-OP GAME REPAIR SERVICE
FIELD SERVICE CALL & IN-SHOP SERVICES - Includes coin operated electromechanical and electronic pinball & video game repair
Pinball Medic can service coin-op games in the following locations:
ARCADE GAME ROOM - COMMERCIAL ARCADE SITE - IN THE HOME 'HOUSE CALL' REPAIR
VIDEO GAME and PINBALL REFURBISHMENT or RESTORATION CAN ONLY BE PERFORMED IN OUR SOUTH AUSTIN, TEXAS REPAIR SHOP.
Video game monitor repair and replacement (In the shop only), Coin-Op Game Sales and Buys - We buy games to refurbish, to sale and parts machines for our Used Coin-op parts inventory.
Game Repair Request Form*We except cash, checks and money orders for parts, dollies and game sells ordered on-line with destinations inside the U.S.A.
A waiting period will be imposed on new customers not paying with cash and residing outside of our normal service area.
Pinball and Video repair service information
Pinball Repair - Electronic and electromechanical pinball repair (EM,SS)
Pinball Refurbishment and Restoration (in shop service only) Pinball Game Restoration Process (Side art and other major parts may not be available for all Games)
PINBALL MEDIC'S CONTACT INFO: See Contact page for more information or use our CONTACT FORM |
We buy coin operated video and pinball games Game Quote Form
Video Game Repair (in shop or on location repair) Video Game Restoration (in shop service only)
New Video Game monitor sales and repair (in shop only for monitor repair) Video Game Restoration Process
Coin Operated Arcade Game Repair Request Form - Video or Pinball Repair |
LABOR RATES AND EMERGENCY ARCADE GAME REPAIR SERVICE
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'CODE BLUE' EMERGENCY COIN-OP ARCADE REPAIR
Your game is put ahead of all other field service calls. Additional Fees and increased Labor Rates apply for this service.
Include the words Code Blue in either the Comments section of the online Repair Form or in the Subject line of an Email. See our Contact page for other ways to contact us.
'CODE BLUE' Priority Emergency Game Repair Field Service.
$125 per hour (one hour minimum). (Side art and other major parts may not be available for all Games)
Please use our Game Repair Request Form or our Contact information for all "house call", commercial and "Code Blue" coin operated game repair.
Field Service Rates: (Non code blue rates) $90 per hour (one hour minimum) $22.50 per quarter hour after first hour.
$60 per hour Monitor Repair (Monitors must be removed as field service and repaired in shop only - normal field service rates apply)
In Shop Only Rates:
(Rates Pinball Medic charges if the game is brought to our South Austin repair shop)
In Shop repair labor rate is $60/hr for both video and pinball arcade games.
Field service and game transportation fees are waived if the game is dropped off at our repair Shop. Game parts are not included in our labor rates.
Game Restorations and Refurbishments are now done by Quoted Bids only.
Additional work or unforeseen parts orders will not be done until the game owner signs off on any costs over-runs or bid amendments.
Fees & Travel Expenses: High gas prices have limited our field service range to central Texas.
Diagnostic Fee - $35 Charged if the game or monitor is not repairable.
Field Service Fee $75 This fee is waived if the game or monitor is delivered to our repair shop in South Austin, Texas.
Game Transportation / Travel Fee - $100 = Applies if the game is outside our normal service area. Mileage and other fees apply.
Pinball Medic Amusements charges 61 cents per mile if we have to travel outside our normal service area (35 mile radius of central Austin). Mileage is calculated round trip from our South Austin repair shop.
Mileage is in addition to the Field Service or Game Transportation Fees.
SERVICE AREA
Our Field Service Area is limited to a 35 mile radius of the Austin, Texas area unless special arrangements are made one week prior to the service call. Due to the ever increasing price of gas, we will not travel to Dallas, Houston or other distant places from Austin for game repair.
Additional fees and mileage charges apply to non service area game repair. Coin Operated Game Restorations can not be performed as Field Service. Game Warranties do not extend to any game outside of Pinball Medic's service area.
Pinball Medic is the sole manufacturer of our popular hydraulic operated pinball dolly. The only dolly on the market with:
Detachable control handles
Top wood slats to protect both the game and dolly
Largest wheel sizes of any commercial pinball dolly |
PINBALL, ARCADE & GUN GAME TYPES:
EM = ELECTROMECHANICAL (score reels, relays) SS = SOLID STATE (digital displays, IC chips)
*Home version arcade = Game does not have a coin door or is not a full sized coin-op arcade style game. This type of game uses impossible to find proprietary parts and cannot be refurbished or repaired.
Coin Operated Video Arcade games and Pinball Machines are repaired at the same hourly rate.
COIN-OP VIDEO ARCADE MONITOR REPAIR RATES
In shop Monitor Repair Service only. Monitor must be removed as part of a Field Service Call.
Arcade Game and Video Game Monitor Repair
$60 per hour (one hour minimum) for all in shop repair (Monitors must be removed as field service and repaired in shop only - normal field service rates apply)
$35 diagnostic fee (If monitor is non-repairable)
A more detailed explanation of video arcade monitor replacements and Coin-Op Video Game repair service work is available on our Monitor Repair & Replacement Services and on the Video Game Repair pages.
Information on our Video Game Restoration and Repair Process with additional information on the Arcade and Pinball Game Parts
COIN OPERATED ARCADE GAME REPAIR SERVICES
We have had to stop all mailed in board repair. Our shop is full.
Pinball Machine Repair Mail Order Pinball Board Repair
Pinball restoration and refurbishment Video Game restoration and refurbishment
Pinball Game ROM Programming
Video Arcade Game Repair Arcade Monitor Repair & Replacement
Game Quote Form - We buy Coin-Op full sized Video and Pinball games
Game Repair Request Form
Pinball Medic Repairs & Restores the following Types of Pinball Games
Williams Pinball Inc., Bally Manufacturing, Gottlieb, Stern, Sega / Data East
   
Game Repair Request Form
We can repair and restore Williams, Bally, Gottlieb, Stern, Data East and Sega pinball games.
A typical pinball game refurbishment takes 12 to 18 hours to complete and usually start at $400. Electro-mechanical pinballs take longer to refurbish then any other type of Arcade game.
A full and complete arcade game (Video or Pinball) restoration can increase the amount of labor 10 to 20 hours.
See our Pinball and Video Game restoration processes for more information.
Game Restoration or Refurbishment Request Form |
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