Iterated Inquiries
Where is Pinball Medic locatedWhere is Pinball Medic located?

needed by Pinball MedicWhat is most needed by Pinball Medic?
This answer could change at any moment!
Updated 11/18/21

why no shopWhy is there no shop space in Austin?
Updated 11/18/21.

Why not be socialWhat if I need Code Blue service?
Reposted 11/30/21

Why not be socialWhy no social media presence?
Updated 11/18/21

service areaWhat is our service area?

why not repair all arcadesWhy not sell new Arcade game parts?

beingWhat is Pinball Medic's reason for being?

beingWhy not hire a web site developer for
We provided this question to stop all of the constant offers we receive.

What does Pinball Medic like to work on?What does Pinball Medic like to work on? (New!)
Posted 11/18/21

Field Service FeeWhy is there a Field Service Fee?

Ask P M and be answered (maybe) by Aby Normal.Want to add to this mess? See the Great Egress
OR Summit your best!
What question could be next?
Are we becoming a pest? Discuss it with us.

Warning: Another page of these Insulted Inquiries is coming.
do we workDo we work in arcades or operate a route?

opinionWhat is our opinion on the current state of the local coin-op Arcade repair/sells community?

adding adsWhy are there no advertisements on Pinball Medic?
Updated 11/18/21

phone numberWhy is there no phone number on pinballmedicdotnet?
Updated 2/22/22

old emailWhy our old E-mail address cannot be used.
Posted 10/24/19 Updated 11/3/21
Our contact information has changed.

Bad ShopsIs there a good shop outside of Pinball Medic's service area?
Updated 11/18/21

Will Yellow Jacket ever be againWill the Yellow Jacket ever be made again?
Updated 11/18/21

why not repair all arcadesAre there some games we will not work on?
Updated 11/18/21

game be reservedCan a game be reserved as a prop for a movie or local theatrical production?

Our different toneWhy is this FAQ so different in tone then our other web pages?

linkWhat alternative acronyms could be made from
'P.I.N.B.A.L.L. M.E.D.I.C.' ?

What could happen next with COVID-19 and our political future?
Home - Quickest way to leave this page.

Site Map - Quickest route to find another Pinball Medic page.

Tech Tips - Quickest path to learn something interesting.

Contact - Quickest method to add a helpful comment or offer something we need.

Welcome to the page we use to both inform people about Pinball Medic and at times as a stress reliever. Unlike our main pages, this one is not censored, although there should not be any adult only words.

We don't intend to satisfy or give any encouragement to prejudgment about this business, how it's operated and the services or products we offer.

Read at your own risk.

Where is Pinball Medic's located?
Posted 6/18/19 Updated 10/6/21

We have lost our shop space (10/2/21) and can only perform in home and arcade site work. We are willing to drive, in our service area to do game repair, refurbishment, game inspections and set-up.
FYI: No Austin business performing coin-op repair has a rented shop space because it is too expensive to rent or live here any more. Our closest competitor hasn't had a shop in five years.
We're in South (almost central) Austin, Texas. We can't be any more precise without a shop address. Work is currently being done in privately owned spaces including customer's homes and commercial spaces.

Please read about what is needed.
Why is there not an on web page phone number and will it ever be posted?
Posted 6/18/19 Combined with another FAQ on 11/30/19, Updated 2/22/22.

We don't currently have a phone number. We normally give this information in responce to the first Email we receive from a customer. This gives us time to respond without stopping work to reply to a great number of phone calls and messages.
Updated 2/2/22 We ran out of talk time and are scrambling to get another phone. It's cheaper to buy a phone with time already installed then it is to buy just the talk time. At least we get a new phone every time we need more time.
See what we need to know more. Also, see why our old Email will not work.
See update on left side of screen. The following was left as a space filler until we can get a new phone.
We give out our mixed use number to set up service calls or when selling a game, but only after at least one contact E-mail has been received.

Note: Our number was redacted by the Gerrymandered Occulted Purists of America.
Redaction was not contested by the Delinquent Neurotic Corporation of America.
These are the same political parties that can't seem to get anything GOOD done.
Do we work in arcades or operate a route?
Posted 11/7/19. Updated 10/6/21

Yes, we can fix games in an Arcade. Might even repair the coin changer. This isn't our main source of field service calls. We will develope more route repair as this would be a good source of income to keep us in business.
We have been getting a lot of requests to travel to Houston and Dallas because no one is left to repair Coin-Op Arcades. We intend to stay in our service area.
A bad time for Arcades and Man Caves.
Many people that used to have games in their house or a hobby/collection are no longer using game repair services. They are selling their games instead without first refurbishment to retrieve the most game value.
This is why we are considering working at more local Arcade sites or doing Vending machine repair / arcade game rentals.
Vending and game rentals may become part of our business model because there are only two reasonably sized Arcades left in Austin and fewer people wanting to relive the arcade awesomeness of their youth.
What is our opinion on the current state of the local coin-op Arcade repair and refurbishment community?
Posted 11/7/19 Updated 10/6/21

It seems there is a common practice to maximize short term profits that will end up killing the Arcade in the long term. That's a shame, a scam and green ham. Game maintenance should be a priority.
Major Hint: We'd like to sub-contract with one local Pinball arcade
They need our services badly. See this for more clues. Almost the worst thing a customer can encounter is a broken Coin-Op game (and bad/expensive food (Cheezy Wiz nachos?)) in an Arcade. Current customers may not want to come back to this business.

Dirty and broken (Also large increase in the Coin-Op taxes.) pinballs is what caused the great decline in local Arcades in the late 90's though the mid 2K's. We believe this was stated by either Stern or Williams.
The last few times we went to play games, approximately one third of them were in disrepair. Most had only one flipper working and were dirty. Also the monitors needed a Cap Kit. There is no excuse for an Arcade to have broken games on their game floor. We lost a lot of tokens finding out if the game played or not. Was this there true intension (to maximize profits without causing game wear)? Basically this is probably caused by a incompetent managment team. The cause of so many business bankruptcies.
This is one reason Pinball Medic came to exist. We work on almost anything other then a gambling devise or an EM Bingo arcade.
Just put us to work. We do most repairs in the field.
Why is there no Austin shop?
Posted 11/5/19 Updated 10/6/21

We have lost another shop space! We are currently looking for something in or around Austin. Currently we can only repair and refurbish where the game is currently located. If you can help, please contact PM.

We have to deal with California rental rats rates here in Austin.

Read this FAQ to learn more.
Only the effluent affluent can rent a shop space in Austin, Texas.
We are like every other arcade repairer in the central Texas area, we can't afford to pay the high rent of a shop, warehouse, storage unit or even a broken down shack in someone's backyard. We do manage to keep our customer's games in a safe place while we work on or refurbish them.
PM has had to move out of everything we have rented in the last 17 years due to rate increases, the place was not maintained by the renter or it went out of business because of taxes. One time for all of the above reasons. It takes months to move our inventory.
Contact us if you can help with a shop or other space.
Note: We are always trying to find a place to repair and refurbish more arcades in.
Read about one local shop that tries to hide the fact they are not located in Austin, but their site states otherwise. Or the 'local' one that states 'Our location has changed. Call us for details' except they have not had a repair shop in over five years. This is why G' we're evil' listed them as permanently closed.
Perhaps honesty has never been their policy? We can only assume.
What if I need Code Blue service?
Posted 6/22/19 Updated 3/31/22

Code Blue repairThis local service is limited. We get most of our Code Blue requests after our business hours. Your out of luck when everyone has gone home for the day.
Business hours: Mon. - Fri., 9:AM to 5:PM.
Weekends by appointment only.

We are willing to go on some true emergency calls. We can't do them every hour of every week day.
If you have a Code Blue service need, E-mail is still the best way to set up a field service call. This is checked often during our business hours.
We understand games can blow a fuse without warning. That is a true emergency during an event. However, waiting for the day of the party/event to call us about a previously broken arcade is not the best use of anyone's time. Also, if you declare an emergency just because you can afford Code Blue service, you could be banned from our services. If we declare the call as non Code Blue. Code Blue will cost a lot more because our labor rate and fees all increase with emergency repair.
We are about the only coin-op repairer that will consider dropping everything else to repair a game.
Why not sell new game parts?
Posted 6/20/19 Updated 4/6/20

We don't have the shopping cart software or the space to sell small parts practical and are not willing to become a parts only site. Shipping costs is another reason we don't sell game parts. However, we must reduce or inventory of used parts and will be adding them to our site.

Try selling an used EM game or new electronic part. Even if it's to a rare game, no one wants to make it worth the trouble of putting it into a box and shipping it.

The excepted quality of new parts is the cheapest parts available, not the best parts available. This is why marshmallow firmness playfield rings are now the norm.
Example: Selling weather stripping for a Beer Seal
We used to sell more then just rubber rings and monitor capacitor kits.
Ironically, we might have the best pinball coil information page on the web and don't sell coils, switches, motors, monitors or any other new game part not needed for one of our local repair, refurbishments or restorations.

In more then ten years of selling new and used game and electronic parts, we never made enough to pay for the inventory's storage. Selling parts also takes away the labor to do restoration and service calls.

We are left with a marketplace that is too small and crowded to try and sell parts on the internet, even if we get them from the same sources (most cheap pinball parts come from China).

Only custom made parts (ball shooter rods, plastic playfield ramps and plastic protectors) have a chance and we don't have the work space to make or store them.
Do y'all do game rentals?
Posted 6-20-19 Updated 11/18/21 This may happen in the future. If we could find a local area storage or shop space.
Our game inventory is currently 80+ miles away in one direction. We sell refurbished Arcades and Pinball. See prop game reservation
video and pinballCan a game be reserved as a prop for a movie or local theatrical production?
Posted 6/23/19 Updated 8/15/19

NO, you can't warehouse raid or cherry pick through our non refurbished games. These are games we intend to refurbish, sell or someday rent.
Yes,no,maybe. It's possible to do this with enough leeway. We have over 45 arcades and pinball from the 30's to the 90's, and a few old tube radios too. We could also find coin-op games for a fee.
No games are available if the arcade is to be destroyed in the production of a movie or play.
Will the Yellow Jacket ever be made again?
pinAsking for a friend;))

Posted 6/24/19 Updated 11/18/21
See this FAQ.

Update: We may have found a welding shop that could make Yellow jackets again! We will keep you updated.

Sure, shop space and all new material sources for everything are all that is needed.

Wheel, metal and shipping costs are what make building a high use and quality pinball dolly a tough endeavor.

NOTE: Many more models will be available then the classic large wheeled original. Including a non hydraulic, never leak and lighter weight version. Perhaps an erector set style to cut down on shipping costs. We could make it in China. Although "Made in the U.S.A." sounds good to us.

Why can't our old E-mail address be used?
Posted 7/1/19 Updated 4/6/20

Contact pageContact P M
Update (10/6/21): The new E-mail address is on our contact page. We had to change again because only Gmail addresses could send us e-mail. Now we use a totally new provider.
Update 11/3/21 See why our phone number is not listed on our site.
Our web site hosting provider (Y use this) deleted about 17 years of our
old E-mails two and a half years ago. If you used the old E-Mail address, we probably never received anything. We have changed our E-mail address to something that is not part of our service provider so this cannot happen again (in theory).
Also, our new Email has a limited storage capacity and therefore can't keep every E-mail we recieve forever.
What is most needed by Pinball Medic?
Posted 7/1/19 Updated 11/18/21

Note: This answer will change over time.

Contact Pinball Medic in Austin TX TexasDo you work for a religious group, charity or non profit entity? Do you own and/or rent* tax free property?
*with a low or free rent

Help keep Arcades and especially Pinball alive! (EM and SS)

A 'kick-starter' type of funding may be another option to help us fund and afford our projects without adding ads to our site.
We are needing support for our many local projects and can help with fund raising for a good cause.
Playing Arcades and building a sustainable arcade charity or nonprofit could be the perfect synergy between people having fun and helping our neighbors.

Combined, we can build sustainable public good, provide skill enhancement to Texas youth, set up a safe place for children and adults to build connections and to experience having FUN while learning something useful!
We need monetary donations, good coin-op games to teach repair on and help with keeping our technical site and all its valuable information to the DIY community updated and posted on the web.
Help with funding our local family orientated projects is also in demand.
Pinball Medic needs a permanent space in or close to Austin to work in, to set up a space for arcade Electronics and Coin-Op game (EM,SS) repair classes, to repair arcades in and to perhaps build a cover charged Arcade for the public to enjoy!
We are willing to teach (at a low cost) arcade repair and refurbishment classes, entertain groups of people with free to play (with a cover charge) Pinball and other arcades for a charity, non profit, business partnership or other worthwhile endeavour.
We could do more public good if we had this space.
Religious institutions and charities have the ability to buy tax free land and sometimes this land remains unused. A small building could be used to set up a low cost area for coin-op game use and repair. Our work does not require any hazardous materials other then painting. We would not do any heavy restoration or painting at this location.

Contact us if you have a non profit charity with a suitable place to set up a coin-op shop we could work out of or for an arcade site we could set up. Also to set up a service call or game refurbishment.
Why no social media presence?
Posted 7/6/19 Updated 11/18/21

We are considering posting some of our games for sell on Frequently Bad to get them to disappear off our inventory sheets faster.

We would only have site and Coin-Op news on these sites and barely have the time to update our main and tech tips pages. We don't see much of a benefit to using social media unless some day it provides the minium of personal data privacy, doesn't destroy democracy and stops trying to take over as a world government complete with cryptocurrency of their own.
We cannot process invitations to join Lumped In, Frequently Bad, G we're evil, Y use this, Monopoly Services and all other 'social' groups.
We will not expose our customers and employes to something ironically called 'social'. If personal data is kept forever, you are spied on and personally diminished all in the name of targeted advertising or simply greed, then these are not social entities. Instead they simply destroy Society. History and recent news of these sites have completely vindicated our concern and actions. See Ads question for more information.

We have considered, in the past, using Facing Break up's market to help sell refurbished arcades. We may be forced into re-evaluating them as a way to sell games without a showroom.
We recently tried Criminal's League and got 98 percent scammy replies.
Most were bad bots or fraudulent Cashier's Check schemes. One would think AI or simply scanning for the words 'Cashier's Check' would help stop this conduct.
<rant> All that would need to happen is for Congress to pass many privacy laws and data protections for us to think about using this type of "media".
Laws and our government have not kept up with technology. No one has asked; 'Should we do everything we technically can do?'.
Europe can see this is wrong and is doing something about it. As you can tell, we don't have any strong opinions about this subject. </rant>
Why are there no site ads?
Posted 7-9-19 Updated 11-18-21

Pinball Medic is currently researching alternative financial resources and increasing the number of content contributors to facilitate updating our sites and to help provide pertinent technical informational web pages.

Update: We are in the process of listing PM on 'Yulp' and other 'finder' sites.
Contact us if you would like to add comments or support our technical Q and A and other projects.

We prefer to Request donations, sponsors and use other means to keep our web development team fed and our sites on the web.

Please, don't hesitate to become a sponsor and/or provide
feedback or advise.

This site is not going to be covered up like a race car with ads. We're not going to print all the information that will fit between the advertisements and would exclude ads from non coin-op related businesses or other local coin op shops.

Note: Patreon has been suggested as an alternative to ads.

Note 2: We are also thinking about starting a kick-starter to help us find and afford a shop or project work space. Most likely outside of Austin.
Advertisement, like Taxes, has the power to destroy. In this case, our site's popularity and readability.

Pinball Medic will most likely not include advertisements on our Arcade
repair and refurbishment service pages. However, they could appear on our tech information site, a separate sponsor page or the nuclear option, an irritating scroll bar. We could also start charging (paywall, subscriptions) to view our tech information pages. Like any for profit business, we need to make money on everything we do or at least break even on the costs of hosting our informational pages. We do like providing this service to the hobbyist and even professional repairmen in the field. We don't earn anything by providing free technical how to's and other free information.
Pinball Medic doesn't want to charge fees or inject a profit motive into our now free technical advise pages. However, we may be forced to do so because of current and future business realities.

We are trying our best to never have ads on this site. If only we could get some support. No decisions about ads have been made.
This is only a thought experiment at this time.

Caution: Rant is about to start. - On non affiliated sites, we have found our non-updated old tech tips, how to's and coil data pages scraped and converted to PDF. 'End of rant'

We lose revenue from all the lost eyeballs not reading our website and donating to the cause or calling us for arcade repair or other services. This loss of readership and the costs of updating our sites are the main reasons we may be forced to add advertisement.
What is Pinball Medic's reason for being?
Posted 7-28-2019 Updated 4-6-2020

We enjoy what we're doing, fixing Arcades and meeting the creatively strange, the well-off or people on their last quarter. Just like their arcade game.

If Austin is no longer weird, at least we still are!

Pinball Medic was forged out of a large Coin-Op arcade game collection and repair hobby.
It was all started over thirty years ago with a few electromechanical games and some classic electronic arcade games.
This included a pinball (Space Mission) and two EM gun arcades (Duck Hunt, Bonanza).
The obsession (hobby) grew to over 40 pinball machines and 20 classic video arcade games and is still growing to this day.
CRT monitor With years of coin operated game repair and refurbishment experience, a college degree, a professional career in the design, use and repair of industrial electronics, Pinball Medic decided to give something back to the coin operated games of their youth and to the people and their children who cherish them by providing a lifetime of experience resurrecting coin operated games - both old and new.

pinball As a double bonus, we are able to repair, refurbish, restore, sell and even play coin-op games on the job!
Pinball Medic's mission is simply to keep classic games playing and providing new and older generations the privilege of mastering the complexities of any given game. Perhaps learning life's mysteries while playing or to simply save our 'Fun' heritage for future generations.
'If you like what you do then you have never worked a day in your life. '
We really like this stuff, but may not be doing this work forever because of the ecconimics of a coin-op game repair, refurbish and sells business.

Children of recent generations have never known the joy of playing a dedicated full sized arcade. This is why we would like to set up a space for families to get back to their youth or to share it with others.
See our what is needed question for more information.

<Rant> A smart phone still can't complete with an eight bit arcade.
Better graphics can't make up for poor game design. Phones don't have the depth, ingenuity, or craftsmanship of a classic arcade. Most button pushers don't have the mad skills either to beat a coin operated arcade.
Try one and find out for yourself. </Rant>

This is just the tip of the globally warmed and melting iceberg as to why we still work on even the oldest relay operated to modern Arcades.
They were fun when manufactured and are the same now.
Is there a good shop outside of Pinball Medic's service area?
Posted 7/18/19 Updated 11/18/21

Note: OK, we have (at least one time) taken too long to finish a playfield swap because we got slammed with house call repair jobs. We are not completely free from our own limitations.

A short story:
We had a Code Blue service call on an electronic pinball that was due to be auctioned the next day. After only a few minutes, we found an overly battery acid damaged Bally MPU board that was not serviceable.
We didn't have a working used or new replacement board. A new $200+ board is expensive to keep in our inventory at all times.
We spent the next two hours trying to either find one locally or order a new replacement overnight.
No luck. These boards are notoriously battery acid damaged beyond repair. This is why there is a new replacement board on the market.

One company we contacted advertised Austin arcade repair but was located in Marble Falls (at least 1.5 hours away). They told us they would look around for the board and call us RIGHT back.
We had to call them to get an update after waiting a long time. They did this twice and didn't ever intend to call us back either time.
This and all the other bad business tactics and complete incompetence (in our opinion) we encountered on just this one local business search makes the local coin-op repair community look really bad.

Look at our CCC page to view what we find inside of games and how others repairers will 'restore' your Arcade.
It turns out there isn't an alternative that we can find.
Here are some reasons why.

NOTE: Please read the short story on the left side of this answer before reading further.

The situation described was made much worse because no one locally knew what a DASH 35 board was! This is an universal coin-op industry standard abbreviation of the Bally MPU part number that was used for more then a decade (BTW: saying Bally MPU from an 1978 pin wasn't good enough).

This is not a personal attack on any one person or business. This is what was observed during our search for a MPU board. We didn't know the extent of degradation that has taken over the local coin-op repair community until we started our search for this part.

There seems to be vast differences (as wide as the wealth gap in this country) in technical and ethical business knowledge between coin operated arcade game repair shops and even game sellers. For legal reasons, we will not list the shops we contacted.
Our difference is we do not intensionally 'hack' a repair job, do incompetent work or charge way too much for a game that will break in a few days. These have never been tactics Pinball Medic has ever used!
We also know at least the obvious technical skills required to repair arcades (We know much more then the basics). In contrast to us, many shops don't even know the minimal basics and should NOT be allowed to work on your game(s).

We can't recommend another shop and it's not because we don't want to help our fellow coin-op shops. It's because that in many cases, it would not be good for your Arcade.
We had another local to the Austin area business suggest to us:
'Simply remove and reinstall all of the chips', without replacing the sockets or the chips on this badly acid damage MPU board. That might work for a hour, day or two, but that's not repairing the board in any meaningful way! That's just unethical in our opinion.
He still probably sleeps just fine, charges at least twice the labor costs of PM. While giving out poor practice advice.
Why are there some games Pinball Medic will not work on?
Updated 11/18/21

A) It's illegal to work on a gambling game that is not at least 30 years old.
This includes one armed bandits, Skill Slots, 8-liners, gambling devices like slots, Pachinko and any other equipment that bets can be made on the outcome of the game.

C) Classic video, EM gun, full sized Arcade games and pinball machines are what we know and like repairing.
Don't fault us for wanting to repair only the best Arcades.

Update E) Pachinko are NOT pinball games. There isn't a supply of spare parts for these games and most were made very cheaply. No need for us to keep any around for parts, repair or for sale.
Take your pick. They're all legit.

B) Home use only (no coin door on the game) and most of the non-main stream game manufacturers can't be repaired. No spare parts are available.
Home Use were also designed to fail after just a few years. This includes multi game Arcades from department stores and other cheaply made JAMA/MAME games.

D) It sucks fix'n crane, new electronic bowling and Pachinko games. Usually the manufacturer has changed names so they can't be sued over poor quality manufacturing and design. There is no documentation (schematics and adjustment information) and no way to get spare parts. Each game is built using nonstandard circuit boards and other main assemblies.

Update F) CRT video games are slowly becoming non-repairable and in many cases their value has been dropping. No one sells CRT monitors (only LCD) and the completely obsolete chips (CPU, memory, driver, TTL logic) in these full sized classic video games are becoming Unobtainium. We are considering repairing nothing but Pinball (EM and Electronic) and very old relay operated arcades. No decision has been made and this answer is premature at this time.
Why not hire a web site developer for

Posted 4/6/20

This is a very weird local business with people that like to "role their own" skills, be self motivated and above all satisfied about what they know and accomplish.

Spending money on fixing something that we think is not broken would also not make anyone happy here.
To allow a non local employee to 'F'-up spellling, grammar, use custom XHTML coding and relinquish control of this site would be abhorrent to us.
We have lots of fun spending hours coding and tip searching for ways to improve this site's design optimization, game sells and repair help effectiveness.

As a consolation prize, we are NOT supporting the trend to make all web pages exactly the same, cut and pasted using rehashed HTML.

Note: See Why no ads What's needed by us
Why no social media presence and almost any other F.A.Q. on this page for more information.
Why is this FAQ so different in tone then our other pages?
Posted 9/22/19

The Daily Grind (caused by other repair shops and sometimes game owners):
Degreasing plastic parts, replacing rusty game balls left installed in a competitor's overly priced, but still was sold Pinball, bad solder joints, game owner's repair/refurbishment, removing overbright playfield LEDs and replacing them with good old number 47 bulbs (the way GOD intended an EM pinball to be).
See this page for some headache inducing game destruction.
We're spilling what we're feeling.

After a long, hard day
of re-doing other shop's and game owner's hacks, getting blocked on a field service call by a locked community gate well beyond Austin's city limits, or just getting ripped off by a 'FBox' News watching (24/7) radicalized and former customer (this only happend once), we like to steam out by expanding the Iterated Inquiries.
Note: This page may irritate some with the "truth" the way we see it. In fact, this page was almost called 'Iterated Irritations'. We may call the second page this.
What alternative acronyms could be made from
'P.I.N.B.A.L.L. M.E.D.I.C.' ?
Posted 10/15/19 Updated 4/6/20






OK, not the best use of our limited time, but we'll take on this challenge.

Living room



We don't understand this one either.




Culture or Climate
Alternative to the MAGA hat.
What did we learn from all these pubescent insightful noteworthy banters and logic lunacy? Maybe everything deserves increased clarity.
1) We somehow thought this would be fun to do. It's not!
2) Acronyms for 'PINBALL' are harder to create because of the word length deference and the 'LL' at its end.
3) Creating Acronyms is not our best skill, repairing, refurbishing and selling arcades are and we should get back to working on them.
4) It is really hard to not make them all political or about Dump.
5) Acronym finder was somewhat helpful for looking up W.A.S.P. = Woman Against Stoned People. - Remember what movie that comes from?

Now is your chance to add to this section. Send an E-mail with your suggestions.

What does Pinball Medic like to work on?

Our interests have changed over the years. We started with a few EM arcade games including a four player pinball and two gun games. We liked figuring out the relay logic and the mechanical mechanisms. Even the primitive electronics in the sound boards (8 track players too) was intriguing. Arcades are like 350 pound puzzles that tempt the curious into trying something they probably should not attempt. This is how humans learn, by making mistakes. We don't ever want to learn on a customer's game.

There is something special about relay operated Arcades. They talk to you when they are feeling bad or neglected. A burnt contact or buzz from a relay can direct the repairman to the problem. Perhaps the game is totally non-functional except for the G.I. lights. This is when they wisper "Fix me, I want to play again".
Looking at the sometimes (oftentimes) confusing schematics can help with and at the same time hide an issue. Schematics are drawn to indicate the steady state or the condition of game switches when it is first powered on. Not when the game is coined up and started. Hundreds of contacts change when the game resets and when the game is played. This always amazed us and we could not get enough games to repair in the olden days.

We then moved onto classic video games that included CRT monitors, large power supplies, logic chips and software imbedded in PROMs.

We got good at it and started repairing other people's games. We slightly prefure working on the old classic electro-mechanical then modern games. New games are just not designed and built like a 30 year old cloth insulated wired pinball. If they were, we would not have anything to repair for at least 20 years after the arcades were manufactured.

Today, all of the rat pellet infested and hacked repaired arcades, customer's not wanting to pay what they were told the repair would cost and the many miles of traveling has taken their toll. Can we survive the first of many pandemics? Will high cost and availability of game parts make it hard to repair games? Doing business in a way has gotten in the way of our enjoyment from what we do. We now spend more time making decisions then repairing games.

Loosing our shop abruptly was not a good experence. What that did is change the locations we repair and refurbish arcades. This has brought us closer to our customers and to the people we like to talk to about their favorite games. Fear not as we stumble in the darkness. Our current situation is making it easier to change our whole scope of our work.

Often when things get the most convoluted, we think about our first attempt at an interesting hobby, most arcade games were fun to repair, then we got to play them! This always brings a big smile to our faces. Or are we saying we are doing it for the love of the games?

Why do we charge a field service fee?
Posted 4/18/22
What amazing question will be posted next? We promise more II/FAQ to come. They're sure to anger a few and inform the many (as it should be).
Copyright 2021 pinballmedic. net Last updated 4/7/22