Iterated Inquiries
Where is Pinball Medic locatedWhere is Pinball Medic located?

Code Blue serviceWhat if I need Code Blue service?

game rentalsDo y'all do game rentals?

Yellow Jacket ever beWill the Yellow Jacket ever be made again?

needed by Pinball MedicWhat is most needed by Pinball Medic?
This answer could change at any moment!

Why not be socialWhy no social media presence?

service areaWhat is your service area?

The Great Egress
phone numberWhy is there not a phone number on pinballmedicdotnet?

post a numberWill there ever be a number posted?

game partsWhy not sell new game parts?

game be reservedCan a game be reserved as a prop for a movie or local theatrical production?

old E-mail addressWhy the old E-mail address cannot be used.

adding adsWhy are there no advertisements on Pinball Medic?

What an amazing questionWhat amazing question will be posted next?
Where is Pinball Medic located?
Posted 6/18/19
We're in Austin, Texas. We can't be any more precise without a shop address. We are willing to drive to you to do game repair and refurbishment.
Why is there not a phone number posted?
Posted 6/18/19 Updated 7/14/19

A phone would not work without a dedicated responder on it 7/24.
We need an E-mail from you. This gives us time to respond without stopping work to reply to a great number of phone calls or messages.
 Pinball Medic would not get anything done if we could not separate our paid for service calls from all of the free information requests received daily.

We give out our mixed use number to set up service calls or when selling a game, but only after at least one contact E-mail is received.
Will there ever be a number posted?
Posted 6/26/19 Updated 7/10/19

Contact pageContact us if you have a charity or to set up a coin-op art studio we could work out of.
 A business phone number will be posted only after we have a dedicated shop space.

See what we need to know more.

Our phone number is            -           

 Redacted by the Gerrymandered Occulted Purists of America and their fearless leader the
0range Menace
What if I need Code Blue service?
Posted 6/22/19

Code Blue repair This local service is limited. We get most of our Code Blue requests after our business hours. Your out of luck when everyone has gone home for the day.
  If you have a Code Blue service need, E-mail is still going to be the best way. We check this often during our business hours.
We understand games can blow a fuse without warning. That is a true emergency during an event. However, waiting for the day of the party to call us about a previously broken arcade is not the best use of anyone's time.
We are about the only coin-op repairer that will consider dropping everything else to repair a game. We are willing to do some true emergency calls. We just can't do them every hour of every week day.
Why not sell new game parts?
Posted 6/20/19 Updated 7/14/19

game parts
We used to sell more then just rubber ring and monitor capacitor kits.
Ironically, we might have the best coil information page on the web and don't sell coils, switches, motors, monitors or any other new game part not needed for one of our local refurbishments or restorations.
In more then ten years of selling new and used game and electronic parts, we never made enough to pay for the inventory's storage. We also don't have the check out software to make selling small parts practical and are not willing to become a parts only site.
Selling parts takes away the labor to do restoration and service calls.
Do y'all do game rentals?
Posted 6-20-19
Our game inventory is currently 80+ miles away, so NO we don't rent games for parties or for short time personal use.
We do sell refurbished arcades and pinball.
video and pinballCan a game be reserved as a prop for a movie or local theatrical production?
Posted 6/23/19

NO, you can't warehouse raid or cherry pick through our non refurbished games. These are games we intend to refurbish and sell.
It's possible to do this with enough ley way. We have over 45 arcades and pinball from the 30's to the 90's, and a few old tube radios too.
We could also find coin-op games for a fee.
No games are available if the arcade is to be destroyed in the production of a movie or play.
Will the Yellow Jacket ever be made again?
pinAsking for a friend;))

Posted 6/24/19
Sure, shop space and new material sources are all that is needed.
Many more models will be available then the original. Including a non hydraulic, never leak and lighter weight version. Perhaps an erector set version to cut down on shipping costs.
Why can't the old E-mail address be used?
Posted 7/1/19

Contact pageContact PM page.
Our web hosting provider deleted about 17 years of our old E-mails a few months ago. If you used the old address we probably never received it.
We have changed our E-mail address to something that is not part of our service provider so this cannot happen again (in theory).
The new E-mail address is on our Contact Us page.
What is most needed by Pinball Medic?
Posted 7/1/19 Updated 7/10/19

Note: This answer will change over time.

Contact Pinball Medic in Austin TX Texas Are you a religious, charity or other group with some tax free property? with a low or free rent

Help keep arcades and especially EM and SS Pinball alive!
Pinball Medic needs a permanent space in or close to Austin to do our work in, to set up a space for classes and an arcade.

We are willing to teach low cost arcade repair and refurbishment classes, entertain groups of people (with a cover charge) with free to play Pinball and other arcades for a charity or other worthwhile endeavour.

Together, we can spread your message, provide a fun and safe place for children and adults and help with fund raising.
Why no social media presence?
Posted 7/6/19 Updated 7/10/19

We would only have news on these sites and barely have the time to update our main and tech tips pages. We don't see much of a benefit to using social media.

All that would need to happen is for Congress to pass many privacy laws and data protections for us to think about using this media.
Laws and our government have not kept up with technology. No one has asked; "Should we do everything we technically can do?". Even Europe can see this is wrong and is doing something about it.
As you can tell, we don't have any strong opinions about this subject.
We cannot process invitations to join Lumped In, Frequently Bad, G we're evil, Y use this and all other "social" groups.
History and recent news of these sites have completely vindicated our concern and actions. We will not expose our customers and employes to something ironically called "social". If personal data is kept forever, you are spied on and personally diminished all in the name of targeted advertising or simply greed, then these are not social entities. Instead they simply destroy Society.
It would be hypocritical for us to use or be used by them to sell a part or coin-op arcade. We may lose some sales, however, we will regain, in a small way, our constitutional freedoms.
Why are there no ads?
Posted 7-9-19 Updated 7-14-19

Pinball Medic is currently researching alternative financial resources and increasing the number of content contributors to facilitate updating and adding pertinent technical informational pages.

No set date or decision on site ads has been made. We are only doing research.
Patreon has been suggested as an alternative to ads.

Contact pageContact us if you would like to add comments or support our Q and A and other projects.

We are trying our best to never have ads on this site. If only we could get some support.
Ads, like Taxes, have the power to destroy. In this case, our site's popularity and readability.
Pinball Medic will most likely not include advertisements on our
main repair and refurbishment business pages. However, they could appear on our tech information site, a separate sponsor page or the worst option, a scroll.
If this ever happens, this site is not going to be covered up like a race car or going to print all the information that will fit between the ads. We also would exclude ads from non coin-op related and local competitor's businesses.
Unfortunately, we could start charging (paywall, subscriptions) to view our tech information pages. We prefer to ask for donations, sponsors and use other means to keep our web development team fed and this site on the web.
On non affiliated sites, we have found our non-updated old tech tips, how to's and coil data pages converted to PDF.
We lose revenue from all the lost eyeballs not reading our website and donating to the cause, or eventually calling us for a repair or other services. This loss of readership and the costs of updating our sites are the main reasons we may be forced to add ads.
What amazing question will be posted next?

If Austin is no longer weird, at least we still are!
We promise more FAQ to come. They're sure to anger a few and inform the many (as it should be).
Maintaining and expanding a business in one of the most expensive areas of Texas and adding to our web pages is not easy. We've had to sacrifice shops and move games around many times when our work space was sold and destroyed by an apartment builder or the rent greatly increased. All while updating our site.
 Copyright 2019  Last updated 7/19/19